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Castle Creations strives to be perfect, but at times we too are human. Below is our list of service advisories. Please contact us if you have any questions or concerns.

Service Advisories
Service Advisory NumberDateDescriptionApplies to
SA2014-0111/24/14Inspection and Corrective Action Notice
  • 14 Series Motors
  • 15 Series Motors
SA2013-0106/11/13Inspection and Corrective Action Notice
  • Phoenix Edge HV 160
SA2012-0105/11/12Inspection and Corrective Action Notice
  • Phoenix Ice2 HV160
  • Phoenix Ice 200
  • Hydra Ice 240
  • Hydra Ice HV 200
  • Mamba XL
SA2011-0308/20/11Phoenix Ice HV, Mamba XL, Hydra Ice HV recall
  • Phoenix Ice HV 60
  • Phoenix Ice HV 80
  • Phoenix Ice HV 120
  • Phoenix Ice HV 160
  • Phoenix Ice HV 160 Lite
  • Mamba XL
  • Hydra Ice HV
SA2011-0207/18/11Phoenix Ice HV 120 components
  • Phoenix Ice HV 120
SA2011-0104/11/11Hydra Ice HV 200 capacitor value.
  • Hydra Ice HV 200
SA2010-0408/26/10CC BEC Pro components coming loose.
  • CC BEC Pro
SA2010-0308/26/10Phoenix Ice HV ESC heatsink spacer thickness inspection.
  • Phoenix Ice HV 60
  • Phoenix Ice HV 80
  • Phoenix Ice HV 120
SA2010-0208/26/10Phoenix Ice and Phoenix Ice HV ESC Heatsink adhesive issues.
  • Phoenix Ice 75
  • Phoenix Ice 100
  • Phoenix Ice HV 60
  • Phoenix Ice HV 80
SA 2010-0106/08/10Phoenix Ice 200 and Phoenix Ice HV 160 control boards may become separated from the power board.
  • Phoenix Ice 200
  • Phoenix Ice HV 160